With any new useful knowledge that we encounter a change in behavior usually follows, if we decide that the body of knowledge is useful or will lead to better productivity. We then try to follow the steps/methods that we were trained in, often seeking feedback from the people who are considered experts. It is not unusual for the trainers to have doubts on whether the best practices and methodologies that they have shared with the participants will survive after they move out of the teams. Is is also not unusual for managers to worry about the longevity of the lessons learned by the team and their inculcation in day-to-day work, once the trainers are gone: The other side of the story is the execution of the practice. For trainers it's a nightmare when (s)he starts getting questions like:
- Do we always have to do this?
- Can we do without these steps in the process?
- This will never work here.
- It looks good on paper, but in practice no one will follow it.