Ever wonder what tools make a consultant effective? It may be a long list. If you read The Opposable Mind - How Successful Leaders Win Through Integrative Thinking, it is obvious that consultant would benefit from most of the process techniques that Roger Martin talks about in this book. The three that stood out for me are:
- Generative Thinking - Pondering along the lines of 'what might be'
- Causal Modeling - What causes Something, and what's the purpose of that Something
- Assertive Inquiry - Asking questions that encourages dialog, rather than shut it down